Privacy Policy

This Privacy Policy explains how Sweet Makers ("we", "us", "our") collects, uses, and protects your information when you visit sweetmakersfactory.com. We are committed to handling your data responsibly and only collecting what we need.

Information we collect

• Contact form: when you send us a message, we collect your name, email address, phone number (optional), and the content of your message — solely to respond to your enquiry.
• Newsletter: if you subscribe, we collect your email address to send you occasional product and business updates. You can unsubscribe at any time.
• We do not run advertising networks or third-party analytics/tracking on this website.

How we use your information

• To reply to enquiries and provide quotes for wholesale, private label, and HORECA orders.
• To send newsletter updates where you have opted in.
• We never sell or rent your personal information to third parties.

Third-party services

To display the site we load a small number of third-party resources, which may receive your IP address as part of serving content:

• Google Fonts & Google Maps (Google LLC) — for typography and the location map on our contact page.
• flagcdn.com — for the language-selector flag icons.

Cookies

The public website uses minimal cookies and does not use advertising or tracking cookies. A session cookie is used only within our private staff administration area for secure login.

Data retention

We keep contact and newsletter submissions only for as long as necessary to respond to you and operate our business. You may ask us to delete your data at any time.

Your rights

Depending on your location (including under the EU GDPR), you may have the right to access, correct, or delete the personal data we hold about you, and to withdraw consent for marketing. To exercise these rights, contact us using the details below.

Contact us

Sweet Makers Factory
Zagazig Rd, Monshaat Banha, Al-Qalyubia Governorate 13519, Egypt
Email: info@sweetmakersfactory.com
Phone: +20 111 713 8217